Gucci denies selling second-hand bags in China

November 12th, 2011 - 4:32 pm ICT by IANS  

Beijing, Nov 12 (IANS) Luxury goods giant Gucci has denied reports that goods returned by Chinese customers because of flaws were put back on the shelves and sold as new.

A report in the National Business Daily alleged that a returned bag was repaired and placed among new bags for sale.

An insider claimed to be “familiar with Gucci’s operation mode” and accused the company of fraud, the Shanghai Daily reported.

The insider claimed he had access to internal e-mails detailing how a second-hand bag was to be sold as new.

Gucci China, based in Shanghai, has insisted it would never put returned items back on sale.

“We will never allow or tolerate such conduct in our stores,” Ben Huang, director of marketing and communications of Gucci China, was quoted as saying.

He said the allegations were “unacceptable” and that Gucci will conduct an investigation.

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