Chinese salon lets customers pay as much as they like their haircuts
July 10th, 2009 - 6:04 pm ICT by ANI ( Leave a comment )
New Delhi, July 10 (ANI): Hate paying the hair-stylist despite not liking that recent haircut? Well, a Chinese salon has come up with a unique idea to ensure customer service-they can pay according to their satisfaction.
The barbershop in Xi’an, Shaanxi’s Capital, came up with the unique method of payment last December.
The new way encourages customers to rate the salon’s services - with marks between 1 and 10 - as per their satisfaction, reports the China Daily.
“If the customer gives us 10 marks, he has to make the full payment, if he says eight, he gets a 20 percent discount,” said the manager of the shop.
And the amount paid by customers goes straight into the barbers’ pockets as their salary.
Customers are welcoming this new concept and think that it is a “brilliant way to improve customer service”. (ANI)
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Tags: barbers, barbershop, china daily, customer service, hair stylist, haircut, haircuts, New Delhi, pockets, salary, satisfaction, shaanxi
