Internet service providers asked to ensure minimum bandwidth

March 2nd, 2009 - 10:13 pm ICT by IANS  

New Delhi, March 2 (IANS) India’s telecom watchdog Monday asked internet service providers (ISPs) and telecom operators to ensure availability of the minimum required bandwidth in their networks.
“Operators must ensure availability of the minimum required bandwidth in their network as per the maximum contention ratio suggested by the regulator for different services based on the number of customers,” the Telecom Regulatory Authority of India (TRAI) said in its guidelines issued for the service providers.

The contention ratio (number of users competing for the same bandwidth) is a tool to ensure availability of minimum bandwidth in a service providers’ network based on the number of subscribers.

“There have been complaints from subscribers regarding inadequate broadband speed being provided by the ISPs. Most of the complaints allege that the available broadband speed is lower than the subscribed speed,” TRAI said.

Non-availability of the subscribed speed at the user’s end hinders the performance of applications run by them and in turn restricts the utility of broadband connection, it added.

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