Delhi University helplines flooded with calls

June 16th, 2009 - 6:30 pm ICT by IANS  

New Delhi, June 16 (IANS) A day after the deadline for submission of admission forms for Delhi University, its helpline numbers were ringing off the hook Tuesday, with anxious aspirants and parents calling to ask about cut-off lists.
Most callers wanted to know if there was any way to still submit forms or make corrections in forms they submitted, said counsellors and varsity administrators.

“Students who were unable to fill the form are calling and are even ready to pay a fine to fill the form now. But, this is not in accordance with the admission procedure of the varsity,” Dinesh C. Varshney, deputy dean students welfare for the varsity’s south campus, told IANS.

Suraj Andrews, a counsellor at the Delhi University helpline, said many students had called asking how they could make corrections in submitted forms.

“The phone has been ringing non-stop since morning. Students are calling to know how they can make corrections in the already submitted forms - I have been telling them that it is no longer possible to make any corrections in the filled forms as the submission process is over. Their fate will be decided in the first cut-off list based on what has been submitted,” he said.

The last date for submission of the common pre-entrance admission forms was Monday. The first cut off list is expected to be announced June 25.

Many parents have been calling to know about about what are the cut-off lists would be like, the counsellors said.

“I have answered about 50 calls since morning and still my phone is ringing without a break. One of the main queries of students is the expected cut-off lists - I have been trying to explain that the cut-offs are based on the the overall scoring in board exams and cannot be predicted,” Vikas Mishra, another counsellor, told IANS.

Counsellors also said that many students who had missed the deadline were trying to find ways to apply now.

Counsellor Angad Singh Kalra said students had a time span of 15 days to fill the forms, and the university had no provision for entertaining their reasons for their failure to fill the form in time.

The Delhi University tele-counselling began May 4 and the helpline numbers will be operational till the announcement of the third cut-off list in July. The counselors are available on the helpline numbers (011-27662507/08) between 10 a.m. till 5 p.m. on weekdays.

The helpline has been receiving around 400 calls on an average everyday, according to the office of the dean Students Welfare (DSW).

Varshney said he too had received numerous calls. “Forget the counsellors, my phone has been ringing since 9 a.m. today and I have almost answered 60-70 calls since the morning,” he said.

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