Chennai firm to service Alcatel-Lucent’s European clients

September 2nd, 2008 - 2:18 pm ICT by IANS  

Chennai, Sep 2 (IANS) The city-based offshore technology operations management company Cybernet SlashSupport (CSS) has bagged a multi-million dollar support services contract from global communications solutions provider Alcatel-Lucent. As per the deal, CSS will provide technical support in three languages - French, German and Spanish - to Alcatel-Lucent’s European customers from its facility in Wroclaw, Poland.

CSS this February opened its Polish facility, where it has invested $3 million.

According to Shiva Ramani, CSS co-founder and CEO the multi-lingual support will be an asset to companies when they seek to expand their business.

He said the European outsourcing market specifically in the infrastructure management services has good growth potential.

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