Gmail suffers total service outage

September 2nd, 2009 - 4:30 am ICT by BNO News  

Gmail down SAN FRANCISCO (BNO NEWS) — Millions of people around the world were unable to access Google’s popular e-mail service called Gmail on Tuesday afternoon, the company said.

The outage began briefly before 4 p.m. EDT. “We’re aware of a problem with Google Mail affecting a majority of users. The affected users are unable to access Google Mail,” the company said in a brief statement on its website. Around 5.20 p.m. EDT, the service was restored. Users were still able to access their email via IMAP or POP during the outage.

Also, Google Apps Sync for Microsoft Outlook, which only applies to Google Apps Premier and Edu customers, was offline during the outage. Google News also briefly experienced problems.

Google did not immediately offer an explanation for the outage.

Gmail, which is a free consumer service, is one of Google’s best known services with about 146 million users around the world. Gmail is also available to agencies and businesses on a subscription basis.

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