Washington DC, Dec 23 (THAINDIAN NEWS) The second Blackberry outage was reported in December, and this time around the outage was quite long at around 9 hours. It was reported to have started at around 3:30 pm PST and then the service was restored at around midnight. The last time it had happened on 17th December, and then only the email services were affected.

But this time around, all the services were not working. The Blackberry users were bereft of their e-mail, Internet browsers, or online services totally. And according to the company itself, at one point of time all the 100% of the customers were affected by this outage. This is quite unacceptable as the Blackberry users are typically corporate and business users for whom important business decisions are made in the nick of time and things change quite frequently, so they need to be in touch all the time. For such business users, being without emails and other online services for 8 hours is akin to corporate suicide. Some business users must have lost some important deals also.

This is the second time in December that a significant outage has affected BlackBerry customers, and this could also start driving subscribers to switching services. BlackBerry only released an e-mail to customers that is as follows:

“BlackBerry subscribers may be unable to send or receive messages. Subscribers may also be unable to register their device, roam in another location, or use other services such as Internet browsing. BlackBerry Internet Service subscribers may be unable to use the BlackBerry Internet Service web site or perform activities such as creating new accounts, integrating third-party email accounts, or viewing email attachments.”