Ontario, Dec 17 (THAINDIAN NEWS) Research In Motion Ltd., maker of the BlackBerry phone, said on Thursday that some of its North American customers are experiencing outages with the phone’s BIS, or BlackBerry Internet Service which is affecting their email service drastically. Some users were experiencing a few problems with their BlackBerry Storm 2 9520 Smartphone. The Email services were the most affected.

RIM said in a statement that its technicians are working round the clock to resolve the email issue. The Waterloo, Ontario-based company said that the phone service, browsing and “PIN-to-PIN messaging” were not affected.

This email outage is affecting all BlackBerry users, regardless of their phone carrier, according to Jeffrey Nelson, a spokesman for Verizon Wireless, the largest U.S. wireless carrier.

According to the Canadian Press, the last major BlackBerry outage was way behind in February 2008. This had happened when an upgrade to the wireless system appeared to have been behind a three-hour service disruption affecting millions of users in North America. And in an ironical twist, the company is scheduled to report its third-quarter financial results after markets close later today.

Blackberry email is down and it is affecting nearly everyone in the States and Canada. The other services like Web browsing, SMS, BlackBerry messenger, and phone calls are working fine.