AT&T broadband data caps

May 3rd, 2011 - 2:51 am ICT by Aishwarya Bhatt  

New York, May 2 (THAINDIAN NEWS) AT&T has announced caps for the company’s subscribers who use their broadband services. The announcement means AT&T has become the second broadband company in the United States to introduce a limit on the data that can be downloaded monthly by customers.

The new measure says customers will have to use max of 150 GB and 250 GB of data every month. DSL customers will be restricted to 150 GB per month while U-Verse customers will be allowed only 250 GB. The company says customers who exceed the limits will be charged additional $10 for each 50 GB they download again.

AT&T is using the policy to counter Internet users who they refer to as “data hogs.” AT&T says regular users will not be affected by the new measure but it expects to affect customers who use the broadband for web streaming. The streaming of videos and other contents by some customers is what AT&T seeks to discourage.

The assurance that customers will not be affected has not convinced some customers who have complained to the company about the introduction of the caps. Another issue that customers are complaining about is the metering accuracy of the company. AT&T recently announced that they are working to improve the company’s data metering service.

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