customer services

US agency trains Pakistani women in IT skills

September 27th, 2011 - 12:41 pm ICT by IANS
Islamabad, Sep 27 (IANS) A US agency that extends assistance to countries recovering from disaster and trying to escape poverty is helping Pakistani women learn skills in information technology.Twenty Pakisani ... Read more...

Posted in World |

Mobile phone firms go all out to woo other’s customers

January 25th, 2011 - 1:05 pm ICT by IANS
By Priyanka Sahay New Delhi, Jan 25 (IANS) Telcom firms have launched a major advertising, marketing and promotional blitz to attract new and existing customers after the government launched a pan-India scheme that ... Read more...

Posted in Business |

8-years-old boy killed by ‘Kwik-Fit’ workers who were taking a joyride in a Porsche

January 21st, 2011 - 10:31 pm ICT by Aishwarya Bhatt
Essex, Jan 21 (THAINDIAN NEWS) An 8 years old boy was killed when Kwik-Fit garage workers were taking a joyride in a Porsche, struck him. The garage workers should have been working ... Read more...

Posted in World News |

Idea hopes to draw numbers from portability regime

November 24th, 2010 - 6:36 pm ICT by IANS
New Delhi, Nov 24 (IANS) Telecom service provider Idea Cellular is confident of attracting a large number of users after the rollout of mobile number portability (MNP), an official said Wednesday."Our focus ... Read more...

Posted in Business |

‘Harried’ Brit woman says dumping cat in bin was ‘just a joke’

August 25th, 2010 - 4:09 pm ICT by ANI
London, Aug 25 (ANI): The British woman, who was caught on CCTV dumping a cat in a wheelie bin, has said that she did it as a joke, and cannot see what ... Read more...

Posted in World |

Middle-aged UK woman caught on CCTV dumping cat in wheelie bin

August 24th, 2010 - 6:53 pm ICT by ANI
London, Aug 24 (ANI): A grey-haired woman in UK, aged around 50, has been captured on CCTV loving stroking a cat on a wall outside a house before mercilessly dumping it ... Read more...

Posted in World |

Female bank employees urging criminals in jail to open accounts

August 2nd, 2010 - 2:31 pm ICT by ANI
London, August 02 (ANI): A bank is sending its female employees to jails so that they can urge sex offenders and paedophiles to open a bank account. High Street giant Barclays has ... Read more...

Posted in World |

Direct TV Customer Service Faces Huge Complaint Calls

June 9th, 2010 - 5:12 pm ICT by GD
By Ranjan Bhaduri Direct TV transmission team had a hard time trying to figure out the root cause for a technical glitch that was complained by a large number of subscribers.Reportedly, ... Read more...

Posted in Business |

Railways to spend Rs.41,426 crore to modernise network, services

February 24th, 2010 - 4:26 pm ICT by IANS
New Delhi, Feb 24 (IANS) The government planned to spend Rs.41,426 crore ($8.29 billion) to modernise the rail network and improve customer services, Railway Minister Mamata Banerjee said while presenting her ... Read more...

Posted in Business |

Heroka Yepthomi Nagaland’s youngest successful entrepreneur

January 31st, 2010 - 5:51 pm ICT by ANI
By Peter ChacheiKohima, Jan 31 (ANI): Success and rest do not sleep together for a young and successful entrepreneur like Heroka Yepthomi. He is an inspiration for budding entrepreneurs in Nagaland.Yepthomi's ... Read more...

Posted in Feature |

Brit youngsters crave for traditional values

October 12th, 2009 - 4:37 pm ICT by ANI
London, Oct 12 (ANI): Young Britons crave for traditional values, like eating at a family dining table, playing board games together and saying please and thank you, says a new survey.The ... Read more...

Posted in World |

Japanese railway workers face enforced ’smile scans’

July 7th, 2009 - 6:28 pm ICT by ANI
London, Jul 7 (ANI): Railway workers in Japan are facing enforced "smile scans" every morning in a bid to boost their customer services, says a report.According to the Mainichi Daily News, more ... Read more...

Posted in World |

Thales launches new AMS offering

June 17th, 2009 - 8:47 pm ICT by IANS
Paris, June 16 (IANS) European aerospace major Thales Wednesday announced the launch of a new innovative asset management services (AMS) offering to provide comprehensive material management services including on-site inventory, repair management ... Read more...

Posted in Business |

McDonald’s plans ‘McPhD’ degrees to improve staff training

May 11th, 2009 - 4:42 pm ICT by ANI
London, May 11 (ANI): Fast food giant McDonald's is planning to attract more university graduates into burger bar management by awarding its staff doctorates - dubbed 'McPhDs'.With its new plan, the company ... Read more...

Posted in World |

Polling hits banking services in Tripura

April 23rd, 2009 - 12:26 pm ICT by IANS
Agartala, April 23 (IANS) Banking services had to be curtailed in Tripura after the Election Commission appointed a large number of bank employees to conduct the Lok Sabha election Thursday, an official ... Read more...

Posted in Politics |

Estate agents get most sex, while truckers the least

February 6th, 2009 - 6:32 pm ICT by ANI
London, Feb 6 (ANI): A new British survey has revealed that those working as an estate agent have more sex than others who are working in other jobs.As per a recent ... Read more...

Posted in World |

China to build $1.2-bn helicopter production facility

January 13th, 2009 - 10:00 am ICT by IANS
Tianjin (China), Jan 13 (Xinhua) China will build a commercial helicopter production base here at a cost of about $1.2 billion, authorities have said.The Aviation Industry Corporation of China (AICC), the country's ... Read more...

Posted in World |

Kiwi strip club boss sues over billboard ad ban!

January 6th, 2009 - 5:24 pm ICT by ANI
Wellington, Jan 6 (ANI): Owner of a strip club in New Zealand has challenged a council ban on his clubs raunchy billboard.Craig Trevenna, boss of New Plymouth''s Crave Club, was forced ... Read more...

Posted in World |

Call centre workers more likely to call in sick than others

November 12th, 2008 - 12:59 pm ICT by ANI
London, November 12 (ANI): A British study has shown that workers associated with customer services, such as call centre operators, are more likely to be off sick than those with different ... Read more...

Posted in World |

HCL acquires British BPO firm

July 16th, 2008 - 8:18 pm ICT by IANS
New Delhi, July 16 (IANS) India's leading Software services firm HCL Technologies announced Wednesday that it has agreed to acquire Liberata Financial Services (LFS), a UK-based business process outsourcing (BPO) firm, for ... Read more...

Posted in Sci-Tech |

IIT Madras signs pact with US firm

July 11th, 2008 - 8:05 pm ICT by IANS
New Delhi, July 11 (IANS) Nuance Communications Inc. of the US Friday signed an agreement with Indian Institute of Technology (IIT) Madras's teNet Group to enter into a strategic relationship to develop ... Read more...

Posted in Business |

4 out of 10 Brit workers believe they are over-qualified for their job

November 14th, 2007 - 8:06 am ICT by admin

Posted in World |