14 Responses

1. a passanger Says:
   January 2nd, 2009 at 1:55 pm

   Metro feeder bus is not safe on its route from shastri Park to Vasundhara Enclave. As on the Eve of 31st December the bus started from Shastri Park to vasundhara enclave, after crossing the Laxmi Nagar red light the 4 people got up into the bus. Then after some time, one person from them tried to snatch the mobile from the pocket of a passenger, somehow he did not get success and the mobile got down on the floor of the Bus and he got escaped. Then the remaining 3 people were speaking the unsocial words in the bus to the passengers, as there were some ladies and children there in the bus. After coming to Chilla Village they asked a student to give them his mobile but that student refused to give them and after that they tried to pull down that Student from the Bus with them but somehow the passengers escaped that student to get down from the bus. But after that also they pulled down a Student from the bus with them and beat him very badly with the surgical blades, as the passengers saw that they had the surgical blades with them and they were beating that student very badly but at that time bus had left that place God knows what would happened to that student. While getting down from the bus they attacked a passenger’s mouth with the surgical blades and that person got injured badly. Might be that person would have got at least 30-35 stitches on his face. But thank God that they attacked to his face they could also attack to his neck and in that case there would be no chance to get escaped of that person.
   And God knows what happened to that student to whom they pulled down from the bus near Chilla Village. After that the Bus took into the Ashok Nagar police station. But still police is not able to catch them bloody unsocial elements.
   Metro feeder is recommended a good bus of DMRC in case of security and safety. But in that bus also the public is not safe and not secure then how can the public realize that they are safe in other buses. I heard 2-3 incidents like this with metro feeder bus in the route from Shastri Park to vasundhara enclave, but still the management is not doing anything, there is no safety and security in the bus.
   Passengers can’t fight with them as they got the weapons. What the public should do??

2. K V Muraleedharan Says:
   May 24th, 2010 at 7:10 pm

   Dear Metro Rail Authorities:

   I just took a ticket from Karol Bagh to Akshardam on 23.05.2010 at round 21.45 on my way Mayur Vihar phase -2. Thought of getting down at Akshardam and avail a three wheeler. However on midway, I have changed my plan and thought of getting down at Mayur Vihar Phase-1 and intended to pay the differential fare at the exit point. This was the practice when travelled the same way 3 months back. But on 24th May, when I approached the person near the cubicle at the (those who recharge your monthly coupon etc)to charge my token upto Mayur Vihar Phase -1, he informed me that I will have to pay a penalty of Rs.52/- or go back to Akshardam and revalidate my token. I told him that it was not the system earlier and a differential payment only is taken earlier occasions. but he told that I have to pay a penalty of Rs.52/- and I paid the same,but there was no receipt or anything given to me. I think it is not justified on the part of Delhi Metro corporation to penalise its travellers for changing their travel plan by one station after boarding the train for some reasons. I also understand from my colleagues that in such cases, DMRC only collect the differential fare not impose a penalty.Can somebody inform me what the rule says.

3. Rajneesh Srivastava Says:
   September 13th, 2010 at 3:16 pm

   Should a passenger be charged fine if there is a delay on behalf of Metro & if trains are delayed for what ever reasons and the customer crosses the specified time limit of 2 hrs when reaching at the destination?

4. Rajneesh Srivastava Says:
   September 13th, 2010 at 3:24 pm

   I stay in Gurgaon and offen have to go to Dhaula Kuan. Is DMRC planning to connect Dhaula kuan to Gurgaon? ALso my kids have to go to thier college which is next to Dhaula Kuan. If there is a service along the NH8, may be Rajiv Chowk in gurgaon crossing Dhaula kuan to Rajiv Chowk CP or Kashmiri gate? It will help many commuters and ease life.

5. KD Says:
   September 16th, 2010 at 6:30 pm

   On 10 Sep, my family took the 2:52 pm Metro service from Dwarka Sector 9 intending to reach NDLS railway station in time for the 4:30 pm Rajdhani to Mumbai. We encountered several delays due to technical snags at Uttam Nagar, and again at Janakpuri. At one stop, we tried to de-board and proceed by road, but the taxi and auto drivers let them know of en-route traffic snarls, and we had no other option but to continue by Metro. Those indefinite delays ensured that we missed their train, and we reached the station at 5:15 pm, and joined the queue at the ticketing counter to cancel their tickets. In the meanwhile we made alternate arrangements using the ubiquitous mobile telephone for air tickets to Mumbai for 11 Sep.

   On the one hand the Government takes out full page appeals to the public to use the Metro / bus services, and we are always told about the greatness of the Metro network and its technology. On the other, the trusting public is left in the lurch at crucial situations, and end up losing time and money, and gaining plenty of unpleasant memories.

   Will the DMRC please reimburse the cost of Rajdhani 2AC fares, as well as the air fare to Mumbai for 2 adults and a child?

   A year ago, my neighbour had a harrowing experience while proceeding in dense traffic to the railway station, (even with a 2 hour allocation for the commute), and now with this experience, how do I confidently leave for the station henceforth?

6. DPArjunahi Says:
   November 19th, 2010 at 5:53 pm

   My self and others who are residing at Badarpur and Faridabad old sectors who is very near to Badarpur Boarder are waiting to start Metro from Central Secretariat to Badarpur. But we are now become hopeless from Delhi Metro. Please inform latest position and also start date.

7. prem satija Says:
   November 29th, 2010 at 7:45 pm

   sir please metro route ko gurgaon
   upto rajiv chowk nh-8 tak kiya jaye

   it is very important for gurgaon city

   prem satija
   9911144475

8. S Kumar Jha Says:
   March 11th, 2011 at 1:52 pm

   Sir,
   I think drivers are too novice to drive the train,thats why they don’t know exactly, how to take breaks.Its like DTC Buses.I travel from Malviya Nagar to Sikandarpur daily and have been facing problems due to hard break.All credits go to the great technology that drives the metro and accident is not happening otherwise the driver can easily cause it.
   I have a request to consider it seriously and insist driver not to play with lives.
   S K Jha
   7428087085

9. Mohammad Asif Says:
   June 20th, 2011 at 2:39 pm

   As a frequent travellar in DMRC trains, i need to bring ur attention that few Dilshad Garden- Rithala trains expreiences poor Air Conditioning Units. When packed around Kashmiri gate, we often feel soffocated with perspiration. Lets hope by this comment my voice reaches to the technical authority of DMRC.

10. Mohammad Asif Says:
    June 20th, 2011 at 2:43 pm

    Sir, there is a great need to extend Metro train more from west side. thanks we have reached mundka but it would be more better till Tikri border(delhi wetern border)

11. Asif khan Says:
    June 20th, 2011 at 2:56 pm

    Dear sir, there is a great demand to extend metro till delhi haryana border, similar to Noida. Every morning & evening time NH-10 can be seen roadways buses loaded with peolple like cattles into & onto it. Till Mundka, there is no problem, but after that one has no option but to go for DTC buses,private buses & private unauthorised carrier. people who needs to go to bahadurgarh are worst sufferer. kindly extend DMRC till Bahadurgarh bus stand.

12. SATISH KUMAR Says:
    August 31st, 2011 at 7:14 pm

    DEAR SIR, ON 30 AUGUST 2011, I COUGHT DELHI METRO NO.516 FROM PEERAGARHI TO NANGLOI RAILWAY STATION TO REACH INDIAN RAILWAYS STATION NANGLOI, BUT WHEN I REACH NANGLOI RAILWAY METRO STATION AT AROUND 20:40 THE METRO DRIVER NEITHER STOPPED THE TRAIN NOR OPENED THE DOORS OF THE METRO.BECAUSE OF THIS PROBLEM OF METRO DRIVER I MISSED MY TRAIN TO GO KURUKSHETRA AND I HAD TO WAIT FOR MORE THAN 2 HRS.AS IT WAS EVENING TIME SO NO OTHER VEHICLE WAS AVAILABLE FOR KURUKSHETRA,SO I REQUEST TO TAKE ACTION AGAINST THAT METRO DRIVER.

13. Asif khan Says:
    September 8th, 2011 at 2:27 pm

    I need to bring attention to delhi metro technical staff. the power conductors around pillar no 403 in Inderlok- Mundka line while crossing Nangloi & approaching Nangloi Railway station; experienced slight misalignment as we can clearly observe spark while the conductor rubbed against Pantograph. please rectify the problem as soon as possible to avoid tripping/travel delay to metro train.

14. Simple Says:
    October 17th, 2011 at 11:00 am

    At Shastri Park metro station, at the staircase and outside lift, there are always two monkeys sitting and try to snatch our bags from us. We have filed complain a whole lot of times but not action is being taken. If we ask security guards, they tell us to file the complain and that this is not their responsibility. I think the public safety is your responsibility. I request you to kindly provide full time two security guards at the staircase and outside the lift with a stick in their hand so that they make make away run monkeys. They will bite us and we will end up with our lives. Requst you to kindly look into the matter.

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