BSNL fined Rs.50,000 in HimachalApril 13th, 2008 - 2:23 pm ICT by admin
Shimla, April 13 (IANS) A court in Himachal Pradesh has penalised the Bharat Sanchar Nigam Ltd (BSNL) Rs.50,000 for not providing a working telephone to a subscriber in a villager. Leela Guleria of Doharu village in Bilaspur district, some 120 km from here, complained to the District Consumer Forum in Bilaspur that a BSNL landline phone given to her in the village remained mostly non-functional.
After a year or so, a BSNL WLL (wireless local loop) instrument was given to Guleria but even this failed to work due to poor signals.
Guleria requested the BSNL to replace it with a landline but her requests were ignored. She then moved the consumer court and sought damages, which were awarded Saturday.