Slogans about saving money actually increase spending: Study
September 21st, 2010 - 4:21 pm ICT by ANIWashington, Sep 21(ANI): It may come as a surprise for all the companies who try to attract customers with their ’save money’ slogans, as a new study has revealed that people exposed to a company’s brand are likely to spend less than the ones exposed to its slogan.
“Exposure to the retailer brand name Walmart, typically associated with saving money, reduces subsequent spending, whereas exposure to the Walmart slogan, (Save money. Live better.) increases spending,” wrote authors Juliano Laran (University of Miami), Amy N. Dalton (Hong Kong University of Science and Technology), and Eduardo B. Andrade (University of California, Berkeley).
In one study, researchers told participants they would be participating in a recall task. Half of the participants were exposed to several names of retailers associated with saving money: Walmart, Sears, Home Depot, Ross, and Dollar General.
The other participants were exposed to the corresponding slogans of the same retailers-for example, “The Good Life at a Great Price. Guaranteed” (Sears). The task was aimed at priming the brand names or slogans without participants’ awareness.
In a second task, participants were asked to imagine they were shopping in a mall and to indicate how much they were willing to spend during their shopping trip.
“While participants that had been exposed to the ’saving’ brands were willing to spend 94 dollar on average, participants that had been exposed to the ’saving’ slogans were willing to spend 184 dollar on average,” the authors wrote.
The study has found that the brands associated with saving money led participants to save money, whereas the slogans associated with saving money led to a behavioural backlash and more spending.
In another study, consumers who were subliminally exposed to the word “slogan” wanted to spend more when exposed to a savings message and less when exposed to a sentence that encouraged luxury spending.
“Companies may be trying to attract customers with slogans associated with saving money, but in fact, this strategy may make consumers spend more money than they would if they had not been exposed to the slogans,” the authors concluded.
The findings were published in the Journal of Consumer Research. (ANI)
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