Compassion, not censure, restores harmony at workplace
April 15th, 2011 - 12:48 pm ICT by IANSWashington, April 15 (IANS) Even a single act of support or compassion by a manager or co-worker can ease workplace tension.
If management shows “an active interest in addressing underlying issues that prompted employee anger, perceptions of improved situations increase significantly”, says a new study from Temple University Fox School of Business.
Challenging traditional views of workplace anger, Deanna Geddes, a Fox School professor, suggests that even intense emotional outbursts can prove beneficial if responded to with compassion, the journal Human Relations reports.
In a study of 194 people, the researchers found no connection between firing an irate employee and solving underlying workplace problems, according to a Temple statement.
Geddes and her co-author Lisa T. Stickney also found that even a single act of support by a manager or co-worker can ease workplace tension.
- Compassion, not punishment, is best response to workplace anger - Apr 15, 2011
- Your dog at office could be a great stress buster - Apr 01, 2012
- Recognizing diversity can actually encourage people to help each other - Jan 12, 2011
- Imagining positive co-workers improves performance - Jan 13, 2012
- Beware! Your boss may be spying on you at work - May 01, 2011
- Entitled employees 'more frustrated on the job, more likely to abuse co-workers' - Jul 14, 2010
- Alcoholic workers costing Australia $400 mn - Aug 01, 2010
- Workplace stress 'costing Oz billions of dollars a year' - Apr 04, 2011
- Office romances ok as long as there aren't any negative effects - Feb 14, 2010
- Workplace myths debunked: 9 things you should never assume at work - Jan 25, 2011
- Giving employees more autonomy pays huge dividends - Jan 25, 2011
- Keeping boss happy fast tracks upward mobility - Jun 10, 2011
- Office gossip can get 'slimy weasels' the sack - Jul 05, 2010
- Colleagues with psychopathic "dark side" can create toxic workplaces - Sep 23, 2009
- 5 people you should avoid dating at work - Feb 15, 2011
Tags: censure, co author, co worker, compassion, deanna geddes, emotional outbursts, employee anger, fox school, harmony, human relations, perceptions, school of business, school professor, stickney, temple university, tension, workplace anger, workplace problems