Haryana police learns etiquette to get people savvy

November 14th, 2007 - 2:31 am ICT by admin  
Under a private-public initiative, cops in Gurgaon are being trained in basic behaviour and code of conduct at Business Process Outsourcing (BPO) offices.

Infamous for being rowdy and unfriendly, the policemen are getting a crash course in being polite to the public.

Police officials, especially those who attend calls at the control room and at police stations, are being trained to respond rationally to people in distress.

Mahendra Lal, Commissioner of Police, Gurgaon, said the programme is aimed at making policemen people savvy.

“This is basically behavioural training that we are imparting to our employees. We are targeting the officers in the control room and the police stations. This will help people in changing their attitude towards us and will help them treat us as their friends,” Lal said.

Ved Pal, a policeman undergoing training, said that it would help them be more efficient and to work better.

“This training is good and I am sure it will help us a lot. There are many basic things that we tend to forget. This training will re-acquaint us with those,” he said.

At present, around a 100 policemen and police women in batches of 20 are attending lessons at WNS Global Services in Gurgaon.

The police force has been under an image overhaul in recent years following the introduction of fitness and attitude training programmes besides morale boosting sessions for its often overworked cardres. (ANI)

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