Online deals trip you into risky decisions
November 2nd, 2011 - 2:33 pm ICT by IANS
Washington, Nov 2 (IANS) Interacting with websites involved in lending and auctions can trip you into taking risky financial decisions, an Indian origin researcher says.
“Emerging evidence indicates that online community participation impacts many aspects of consumer behaviour, and our findings reveal that this impact extends to financial decision-making,” said study author Utpal Dholakia, professor of management at Rice University.
In a field experiment involving more than 13,000 eBay customers over a two-year period, those who joined the online community engaged in riskier bidding behaviours by placing more bids on each item and spending more for items they won.
Such participants tend to believe that the community will support them in difficult situations. This perception causes them to make riskier financial decisions, the Journal of Marketing Research reports.
The more active the participants are within the online community, the riskier their financial decisions tend to be.
“These communities are different from social networking sites like Facebook, because the individuals involved are usually strangers whose identities are unknown to the consumer,” said Dhokalia, according to a statement from the university.
Dholakia likened it to individuals who join an online support group run by a hospital, foundation or advocacy group or members of an online adolescent club.
“This may lead to patients choosing riskier treatment options or engaging in high-risk behaviours, some of which could prove detrimental,” he said.
“If, for example, members of a discount brokerage firm’s online community invest more aggressively by buying riskier stocks that perform worse than market averages, this would affect them adversely and also hurt the firm’s standing and brand name,” Dholakia stated.
- eBay communities make participants better buyers and sellers: Study - Dec 18, 2010
- Seasonal depression can send markets crashing - Oct 17, 2011
- Online millionaires on the rise, says eBay - Aug 22, 2010
- Customer-satisfaction surveys 'can harm your business' - Nov 04, 2010
- Good luck at gambling 'may be in your genes' - Dec 08, 2010
- Bid For Breakfast With Akshay Kumar! - Sep 25, 2010
- Hat worn at British royal wedding on sale - May 12, 2011
- Drunk shoppers boosting online sales - Dec 29, 2011
- You are likely to pay more for goods you can touch - Sep 13, 2010
- Falling church attendance? Blame it on higher life expectancy! - Apr 11, 2011
- Identifying with car prompts aggressive driving - Oct 18, 2011
- Hungama is Facebook's Preferred Marketing Developer - May 10, 2012
- Chimps play cop to uphold peace in group - Mar 09, 2012
- eBay bans the auction of date with Virgin Mary - Dec 07, 2011
- Why do people pay so much for celebrity items? - Feb 15, 2011
Tags: advocacy group, community participation, consumer behaviour, discount brokerage firm, ebay, ebay customers, example members, facebook, field experiment, financial decision, financial decisions, hospital foundation, indian origin, journal of marketing, journal of marketing research, market averages, online support group, risk behaviours, risky decisions, social networking sites