Google to restore all Gmail accounts post bugMarch 1st, 2011 - 4:22 pm ICT by ANI
Melbourne, Mar 1 (ANI): Google is likely to restore all Gmail accounts after a bug in a storage software update wiped out the email messages of a small number of users of the free Internet service.
“The good news is that email was never lost and we’ve restored access for many of those affected,” the Herald Sun quoted Google engineering vice president Ben Treynor as writing in a blog post.
“Though it may take longer than we originally expected, we’re making good progress and things should be back to normal for everyone soon,” he wrote.
The Internet giant said it expected to fully restore the Gmail accounts of users who saw their emails deleted from their inboxes over the weekend.
“To protect your information from these unusual bugs, we also back it up to tape. Since the tapes are offline, they’re protected,” explained Treynor.
However, because the back-up messages are stored on tape, it takes longer to get them back into people’s Gmail accounts, he added. (ANI)
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