UAE mobile carrier offers alternative BlackBerry services

August 4th, 2010 - 7:48 pm ICT by IANS  

Dubai, Aug 4 (IANS/WAM) A United Arab Emirates mobile carrier Wednesday offered BlackBerry users alternative services to manage the current situation arising after the country’s decision to ban key features on the network.
The standard assurance plan by the carrier, du, offers customers all the benefits that they are currently enjoying in addition to free 1,000 local and international SMSs. Customers also have two additional plans to choose from which offer additional benefits.

UAE telecom authorities Sunday said BlackBerry services in the Gulf region will be suspended from Oct 11, citing security concerns.

“du has endeavoured to cater to the needs of all our BlackBerry customers and has developed customised assurance plans to address the concerns of our individual and business BlackBerry customers,” the company’s Chief Executive Officer Osman Sultan said.

“Our primary focus has been to provide assurances on the concern of both service disruption and device redundancy. Our guiding principal for designing the ‘Assurance Plan’ was based on two factors. The first is minimal disruption to the service after suspension and the second to assure no additional financial impact on customers,” Sultan said.

The above offer is only applicable to customers who have subscribed to BlackBerry service, on or before Aug 1, 2010.

Customers currently enjoying du’s six months BlackBerry Internet Service offer as of Oct 11, 2010 will continue to enjoy the monthly fee waiver on the standard assurance plan for the remaining period, du said.



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