Kentucky lands high-tech call center with 100 new jobs

January 30th, 2010 - 4:04 am ICT by BNO News  

FRANKFORT, KENTUCKY (BNO NEWS) – Kentucky Governor Steve Beshear on Friday joined company and community leaders in Northern Kentucky for a ribbon cutting ceremony welcome the area’s newest high-tech employer to Newport.

The opening of Defender Direct Inc., an authorized dealer for ADT Security Services and Dish Network, represents at least 100 new full-time jobs and a capital investment in the Commonwealth of more than $2.3 million.

“We are pleased to welcome Defender Direct and the 100 new jobs the company will bring to the Commonwealth and Northern Kentucky,” said Gov. Beshear. “Kentucky recently improved its economic development incentive toolbox and Defender Direct is one of the first companies to benefit from the new Kentucky Business Investment program.”

Defender’s newest call center is located in 14,000 square feet of the Newport Shopping Center. The facility is now one of four call centers for the company, including its headquarters in Indianapolis, Indiana. Defender also has 175 ADT installation branch offices across the U.S. and Canada.

“We considered other markets in the Midwest for our newest call center, but we were particularly impressed with the workforce in Northern Kentucky,” said Defender Chief Operations Officer John Corliss. “The support and cooperation we received from the City of Newport, Northern Kentucky Tri-ED and the Kentucky Cabinet for Economic Development played a large part in our decision. We are excited to expand our business in Northern Kentucky and work with these organizations.”

The Kentucky Economic Development Finance Authority preliminarily approved Defender Direct for tax benefits up to $750,000 under Kentucky’s newest incentive program, the Kentucky Business Investment (KBI) Program.

The incentive can be earned over a 10-year period through corporate income tax credits and wage assessments.

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