Industry majors say they benefited from tapping rural markets
August 19th, 2008 - 10:42 pm ICT by IANS ( Leave a comment )New Delhi, Aug 19 (IANS) Four of India’s largest companies Tuesday showcased here how they have benefited by tapping India’s huge rural market.The four - ICICI Bank, Hindustan Unilever Ltd, Hero Honda Motors and Infosys Technologies - are among the largest in their own areas of business.
“It’s a myth that profit margins get squeezed if you market to the bottom of the pyramid,” said K.V. Kamath, managing director and chief executive officer of ICICI Bank, India’s largest private lender, Tuesday in his keynote address at the Ninth Annual Marketing Summit organised by the Confederation of Indian Industry (CII).
“Our growth strategy is now focused on tapping the Rs.500-billion credit market among India’s low-income groups who do not get any credit now,” Kamath said. The two-day summit began Monday.
“Growth is being driven by the poorest sections of the population who comprise 110 million households out of a total of 209 million households in the country,” said Thomas Puliyel, president of leading market research firm IMRB International.
The summit, an annual jamboree that brings together every year some of the country’s top marketers, advertisers and media personalities, on the whole agreed that the bottom of the pyramid indeed represented a huge opportunity.
“There is certainly life in the bottom of the pyramid,” argued Piyush Pandey, executive chairman and national creative director of Ogilvy and Mather India.
He was referring to the only contrarion view put forth by Arvind K. Singhal, chairman of Technopak, a global management consultancy major, who said “there is no opportunity at the bottom of the pyramid”.
But his was a lone voice.
Anil Dua, senior vice-president for marketing and sales of Hero Honda Motors, gave a detailed presentation to show how his company has been able to capture the largest market share in entry-level motorbikes.
Sudhanshu Vats, vice-president for home care of Hindustan Unilever Ltd (HUL), India’s largest and fast-moving consumer goods (FMCG) company, bolstered Dua’s example with a few from his own company.
HUL is credited with pioneering sachet marketing in India - a marketing format that refers to selling in small packs with low unit price so as to be affordable to people with low disposable incomes.
Interestingly, Aditya Nath Jha, vice-president and head of global branding Infosys Technologies, came up with a completely different take on marketing to the bottom of the pyramid.
He said Infosys sold jobs because, as a knowledge company, its main resource is talent.
“The key question before us was how to get talent without reducing the currency for selling jobs - domain skills, communication skills and analytical skills,” Jha said.
“We did it through our Campus Connect programme which trains people coming from diverse backgrounds, including from low-income and rural households,” he said.
Advertising guru Alique Padamsee brought up the rear by declaring the rural poor may seem to be visually illiterate but “they are aurally smart.”
With rising disposable incomes, they have emerged as a huge business opportunity, he said.
- Hindustan Unilever quarterly net profit rises 21.7 percent - Oct 31, 2011
- Kamath, the force behind ICICI's rise (Profile) - May 01, 2011
- Can Kamath, the risk taker, change the de-risking mindset in Infosys? (Comment) - May 01, 2011
- K.V. Kamath to head Infosys (Lead) - Apr 30, 2011
- K.V. Kamath named Infosys chairman (Second Lead, correcting date in Para 2) - Apr 30, 2011
- Over two lakh poor women workers to get stoves, lanterns - Nov 19, 2011
- Infosys names K.V. Kamath as new chairman (Third Lead) - Apr 30, 2011
- Infosys inducts four new directors - Jun 11, 2011
- Banker Kamath to succeed Narayana Murthy at Infosys (Roundup) - May 01, 2011
- Hindustan Unilever quarterly net profit dips two percent - May 09, 2011
- Hero Honda's February sales up 23 percent - Mar 01, 2011
- Hero Honda April sales up 39.12 percent - May 02, 2011
- C.K. Prahalad saw India's fortunes at bottom of pyramid (Obituary) - Apr 17, 2010
- Hero Honda launches new variant of Super Splendor - Sep 02, 2010
- Hero MotoCorp's July sales up 14.82 percent - Aug 02, 2011
Tags: confederation of indian industry, hero honda motors, hindustan unilever ltd, icici bank india, infosys technologies, k v kamath, media personalities, ogilvy and mather, profit margins, technopak