HP Needs A CEO Who Has More Than Cost Saving Skills Now To Replace Mark Hurd

August 8th, 2010 - 7:26 pm ICT by GD  

By Ranjan Bhaduri
hp-signAug 8, (THAINDIAN NEWS) There is a saying that every dark cloud has a silver lining and the same is also applicable to HP, the Palo Alto based technology giant and PC maker that is hogging the headlines post the shocking resignation of Mark Hurd its former CEO. The industries as well as the investors are yet to recover from the shock. While the company has set up a committee to select a successor to the CEO and the company’s CFO Cathie Lesjak has been roped in to function as the interim CEO. While HP needs a leader to step in the void made by the Ex CEO the industry analysts are saying that the company is in a position to set focus to a segment of business that was left neglected during the tenure of Mark Hurd.

It goes without saying that the ex CEO of HP handled the difficult time with ease and with cost management and job layoff took the company to a stronger position than what it w sin 2005 when he stepped in as CEO. However, it was during his tenure that the company acquired a bad name in the industry for poor after sales service and quality of product. The online user satisfaction surveys gave poor marks to HP products in last few years while the ratings of rivals like Dell and Lenovo had both ups and downs. The company also failed to give a feasible answer for the consistent low ratings it products received.

It brings focus on Mark Hurd’s capability as a cost cutter rather than an innovator. Now that the CEO is out the company needs to look for a person who looks after improving product quality and service so that the company can get rid of its image of a PC maker with shabby service and lackluster product quality among the consumers.

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