HCL bags $350 million outsourcing deal from Reader’s Digest

March 16th, 2009 - 2:15 pm ICT by IANS  

New Delhi, March 16 (IANS) HCL Technologies, a leading global IT solutions major, Monday announced a $350-million deal from Reader’s Digest spread over seven years to provide a wide range of outsourcing services.
The scope of the deal with Reader’s Digest Association includes development of software applications, infrastructure support, network security, data storage, disaster recovery and support for data centres, a company statement said.

These solutions will be enabled through an integrated helpdesk in 14 languages - Portuguese, French, Russian, Czech, Spanish, Polish, Finnish, German, Hungarian, Bulgarian, Chinese, Romanian, Slovak and Turkish.

HCL will support such services across 45 countries through its global delivery locations in Poland, the US and India, supported by a worldwide onsite support network.

“We expect HCL will bring down cost of operations significantly, while improving services and bringing cutting-edge technology and capabilities to transform our IT functionality and service,” said Al Perruzza, senior vice president, global operations, for Reader’s Digest.

The $5 billion HCL group, founded in 1976 and among the early entrants in the country’s information technology industry, comprises two companies listed on India bourses - HCL Technologies and HCL Infosystems.

Its team comprises over 59,000 professionals in some 20 countries who work with several leading Fortune 1000 firms, including leading IT and Technology firms, the company said.

Headquartered at Pleasantville, New York, Reader’s Digest Association publishes 92 magazines, including 50 editions of Reader’s Digest - touted as the world’s largest-circulation magazine.

It also operates 65 branded websites to generate 18 million unique visitors per month and sells some 68 million books, music and video products across the world each year.

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