Thaindian News

Helsinki, Nov 5 (IANS) To showcase its high service standards and cater to passengers in holiday and peak travel season, Nordic carrier Finnair has introduced various facilities for its customers at 13 airports around the world.

“Finnair follows a customer-centric approach, it has taken this chance to give a sneak preview of its high-quality services,” the company said in a statement.

According to the statement, facilities such as ball chairs which include electronic gadgetry such as music players, reading material and high speed internet connections are provided to the passengers to make their stay at the airport hassle-free.

“At the same time, the staff ensures that customers feel at home and chart their travelling preferences,” the statement said.

All the travel plans, details and passengers’ messages are then relayed to Finnair’s headquarters near Vantaa Airport, Helsinki.

“The aim is to provide customers with an opportunity for faster, cost-efficient and comfortable travel with Finnair,” said the statement.

The campaign says the airline is intended to also introduce the company’s service standards to existing and future customers.

The campaign also intends to inform passengers on various topics such as fast routes, fleet and schedules.

Sanjoo Malhotra, an Indian food artist in Stockholm, Sweden, is among seven people to have landed an assignment of globetrotting on the routes of Finnair for two months and give their impressions on its service quality.

Malhotra was among over 2,000 applicants from all over the globe who had responded to the “quality hunter” season-two offer by the carrier.

The seven selected quality hunters started their journey Thursday from Helsinki for a period of six weeks. They would travel on Finnair flights from Helsinki to destinations in Europe, Asia and the US.

They would all write their comments on quality on Finnair’s blog. Readers will get a chance to comment on their writings.