Consumer forum makes ICICI Lombard pay its dues

January 2nd, 2009 - 2:33 pm ICT by IANS  

Chandigarh, Jan 2 (IANS) ICICI Lombard general insurance company here has been asked by a consumer forum to pay Rs.263,750 to a customer who had taken a policy for his vehicle that was subsequently damaged in an accident.Coming to the rescue of the customer, the district consumer disputes redressal forum Thursday directed the insurance company to pay the sum to G.L. Kaushal, who got his vehicle insured from the company Aug 18, 2007 with a cover of Rs.689,296.

The insurance cover was valid up to Aug 17, 2008.

“My car was damaged in an accident at Panipat in Haryana on April 18, 2008. I immediately informed the police and the insurance company. The insurance company had also appointed an evaluator to decide the insurance money but I have not got any money till date,” Kaushal told IANS Friday.

“After incurring huge financial loss and mental harassment, I approached the consumer forum in August 2008,” said Kaushal.

In the argument, counsel for ICICI Lombard said that Kaushal did not submit the required documents in time and that had led to the delay in the proceedings.

However, the forum, after hearing all the arguments, directed ICICI Lombard to pay him Rs.263,750 along with Rs.5,000 as cost of the litigation proceedings.

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