Chrysler financial loosing it all as customer dissonance goes upJune 3rd, 2008 - 11:18 pm ICT by David M N James
Chrysler financial is making it tops as a lead fiscal issues adviser. The giant online corporate solutions website is run from Chrysler Financial Headquarters located in Farmington Hills, Michigan. In April 2008, Chrysler Financials got bad publicity when client private data was lost. The company was informed of the loss by UPS on March 12 that a data tape sent by Chrysler Financial to a third-party credit reporting agency had got lost in transit. Chrysler was arrogant enough to notify the client six weeks later of the loss. Chrysler.com is found online at http://www.chryslerfinancial.com
Chryslerfinancial.com offers innovative, customer-focused financial services. However the company is facing worse publicity after more customers complains continue to harangue the company. More customers have raised concerns over the efficiency of the company. The issues raised by customer involve customer service efficiency. Today, a customer could not resolve a case of a car financed by the company.
Chrysler.com has a high client base and a significant market share. A customer has pointed out the company might be employing more Indians or has been bought off by Indians. And with that wind, Chrysler has lost a shareholder. Cerberus Capital Management, a private equity firm has sold more than half its equity in its deals for GMAC and Chrysler to other investors. This is indicative of the Chrysler financial problems taking effect in its core corporate structures.
Tags: bad publicity, capital management, chrysler, chrysler financial, corporate solutions, corporate structures, credit reporting agency, farmington hills michigan, financial headquarters, financial services, fiscal issues, gmac, indians, market share, private data, private equity firm, service efficiency, shareholder, six weeks, ups