Chaos at Delhi airport T-3 as IT systems fail
December 17th, 2010 - 9:02 pm ICT by IANSNew Delhi, Dec 17 (IANS) Chaotic scenes were witnessed Friday at the snazzy new Terminal-3 (T3) of the IGI airport here when the information technology systems failed, forcing the airlines staff to manually check-in passengers.”The IT systems experienced some problem, which started at 4.25 p.m. in the evening and continued till 5.30 p.m., after which the systems were restored,” said a Delhi International Airport Ltd. (DIAL) official.
According to the official, the IT glitch led to collapse in the check-in and baggage handling systems, leading to passenger inconvenience.
“The check-in systems and baggage handling systems were affected by the IT systems problem,” the official said.
Long queues were seen at the counters, as the airlines were forced to manually complete the check-in process.
“My cousin had to wait for 40 minutes for the check-in, I guess her flight to Bangalore would also be delayed,” Minakshi Singh told IANS.
The airport official said the problem had briefly delayed the operations at both the international and domestic piers of the new integrated terminal of the IGI airport.
Apart from International operations, T3 also caters to domestic operations of Air India, Jet Airways, JetLite and Kingfisher Airlines.
- Chaos at Delhi airport's T-3 as IT systems fail (Lead) - Dec 17, 2010
- Flights delayed at Delhi as T3 has blackout - Aug 07, 2011
- Chaos at Delhi's Terminal 3 after system collapse - Dec 17, 2010
- Domestic flights' check-in opens on Airport Metro line - Jun 10, 2011
- Delhi airport snag delays 45 flights - Jun 30, 2011
- Metro to start international flight check-ins - Feb 21, 2012
- Airlines to begin check-in on Airport Metro from Friday (Lead) - Jun 10, 2011
- Full scale domestic operations commence at T3 - Nov 14, 2010
- Airlines to begin check-in on Airport Metro from Friday - Jun 09, 2011
- Metro starts check-in for international flyers - Feb 23, 2012
- Helsinki Airport's new check-in and baggage facilities increase luggage capabilities by 43 percent - May 10, 2010
- Delhi's Terminal 3 set for commercial operations from Wednesday - Jul 27, 2010
- Panel to probe power outage at Delhi airport terminal - Aug 08, 2011
- Operations at IGI airport normal after aerobridge operators' strike (Lead) - Apr 13, 2012
- Operations at IGI airport normal after aerobridge operators' strike - Apr 13, 2012
Tags: air india, baggage handling systems, cousin, delhi airport, delhi international, domestic operations, glitch, inconvenience, information technology systems, international airport ltd, international operations, jet airways, jetlite, kingfisher, kingfisher airlines, New Delhi, piers, queues, t3, terminal 3