Air India fined $80,000 in US
May 4th, 2012 - 7:04 pm ICT by IANSWashington, May 4 (IANS) India’s national carrier Air India has been slapped a civil penalty of $80,000 by the US Transportation Department for failure to comply with rules concerning extended delays on airport runways.
The department imposed the so-called tarmac rules on foreign airlines in August 2011 in an attempt to prevent incidents of passengers stuck for hours in planes in which takeoffs were delayed. US carriers have been covered by this requirement since April 29, 2010.
Air India was fined “for failing to post customer service and tarmac delay contingency plans on its website as well as failing to adequately inform passengers about its optional fees”, the department said.
It’s the first foreign airline to be fined under the new rules.
“Our new airline consumer rules help ensure that passengers are fully informed about airline services and fees and what to expect if their flight is delayed on the tarmac,” US Transportation Secretary Ray LaHood said.
“We will continue to monitor carriers to make sure they comply with our rules and take enforcement action when they do not,” he said.
The new rules apply to foreign carriers operating to the United States with at least one aircraft of 30 or more seats.
(Arun Kumar can be contacted at arun.kumar@ians.in)
- JetBlue fined $90,000 for violating passenger rights - Aug 22, 2012
- US fines airline $900,000 for tarmac delays - Nov 15, 2011
- US fines airline $900,000 for tarmac delays - Nov 15, 2011
- US limits time passengers can be held on tarmac - Dec 22, 2009
- US airline passengers go up - Apr 04, 2012
- Return passengers to lounge if take-off delayed: Apex court - Jul 08, 2011
- US airlines sue over Air India deal - Nov 18, 2011
- US airlines sue ExIm over Air India loan - Feb 20, 2012
- JetBlue and Delta want to be exempted from the tarmac delay rule - Mar 10, 2010
- New conditions by Star Alliance unacceptable: Ravi - Aug 10, 2011
- Air India flies out stranded British Airways passengers - May 26, 2012
- Meghalaya wants probe against pilots flouting safety norms - Jun 17, 2011
- 'Government should encourage competition in transport sector' - Feb 17, 2012
- JetBlue and Delta Beg To Be 'Exception' To The Tarmac Rule - Mar 10, 2010
- U.S. Department of Transportation to get $128 billion budget for 2012 - Feb 15, 2011
Tags: air india, airline services, airport runways, april 29, arun kumar, carrier air, contingency plans, customer service, failure, foreign airlines, national carrier, optional fees, planes, ray lahood, takeoffs, transportation department, transportation secretary, united states