Air India, Air India Express mull fare hike in festive season
August 1st, 2008 - 8:48 pm ICT by IANS ( 1 comment )
Kolkata, Aug 1 (IANS) To encash the rise in traffic during the festive season, Air India and its low-cost carrier Air India Express plan to increase the fares by 10 to 15 percent on various sectors during October-November, an official said Friday. “The 10-15 per cent increase is all because of the peak season. This is normal for the entire aviation industry which goes by the market demand across the world,” A.K. Tirkey, Air India’s commercial manager (eastern India), told reporters here Friday.
But he made it clear that the proposed hike was not because of the fuel prices shooting through the roof. “That thing is there. But the main reason is the increased demand for tickets during the coming season.”
Tirkey was speaking on the sidelines of a function where a marketing collaboration between the company and Singapore Tourism Board was announced.
As part of the tie-up, the one-way fares between Kolkata and Singapore would start from Rs.1,299 (plus Rs.4,325 as taxes) for those travelling between August 1 and September 30.
The joint marketing strategy would see the Singapore Tourism Board and Air India Express embark on a three-pronged strategy to promote greater tourist flows into Singapore this financial year.
“These are consumer promotion activities in eastern India, penetration into new markets and new customer segments and channel development which includes deepening ties with the travel trade and media,” said Tirkey.
The Air India Express, a wholly owned subsidiary of National Aviation Company of India Limited, plans to have 25 aircraft in its fleet - seven leased and 18 owned - by the end of 2009.
AI Express now has 19 state-of-the-art Boeing 737-800 aircraft.
With the introduction of various new flights, the airlines now operates 164 weekly international/domestic flights between 14 Indian cities and 14 international destinations.
“We now have a load factor of 67 percent. We are trying to increase it to 90 percent,” said Tirkey.
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Tags: air india, air india express, aviation company, aviation industry, boeing 737 800, boeing 737 800 aircraft, consumer promotion, customer segments, domestic flights, eastern india, fare hike, india air, india limited, indian cities, joint marketing, low cost carrier, national aviation, pronged strategy, singapore tourism board, tirkey
December 28th, 2008 at 9:48 pm
I travelled to Singapore from Kolkata on 19th Dec 08 and from Singapore to Kolkata on 26th Dec 08 with my family. It was disgusting to travel by Air India Express IX 932/931. Following are my comments.
1. The flight was late by 4hrs on 19th Dec and was late by 7hrs on 26th Dec causing a lot of inconvience. I missed my flight from Kolkata to Bhubaneswar and did not get any refund. Instead I spent another Rs22000/- buying fresh tickets to come to Bhubaneswar. The money which I saved on low cost fare, I ended up paying more. I believe, not sticking to schedule time is a regular feature of this air craft.
2. The behavior of the air hostess is awefull. They look like actress from a nautanki company. They do not even give a smile when you enter the air craft. They are rude in their behaviour. Please change their dress code and select some plesant looking air hostesses.
3. There was no food served at Kolkata when the flight got delayed and imagin I with my family had reported at the airport at 0600hrs in the morning and had to satisfy ourselves taking snax and the useless packet snax which was served in the flight till I checked into hotel in Singapore by evening 2030hrs. Offcourse on 26th we were given food at Singapore air port.
3. With this experience, I have told and will keep telling my friends to not to travel with Air India express unless you make drastic changes in your mode of operation.
4.I paid Rs 19604 for each ticket and believe the actual for on that day was much less. Kindly confirm this and if true can I get back the difference? My PNR number was IX04307844.
Please reply at the earliest if you intend to improve your self.
Regards.
S.Mahapatra